This article is designed to be an entry point for librarians, information professionals, and students thinking about their library’s web presence. While this article uses state library websites for examples and context, this paper is broad enough to apply to libraries of all shapes, sizes, audiences, resources, technical abilities, and budgets. It is meant to start a conversation in the library community about topics such as accessibility and user experience, and hopefully be a catalyst for positive change.
https://storage.ischool.syr.edu/media.ischool.syr.edu/2019_What_Makes_a_Good_Library_Website.pdf
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